Duration - 6 Months

Location - Garden Grove, CA 92843

Max Pay - $21.67/hr

Responsibilities

The Credit Analyst is responsible for conducting credit investigations and analyzing credit information pertaining to loans. In addition, to verifying and updating credit information as requested by clients in support of the mortgage underwriting process, provides operational support to the production team through the course of the credit report supplement process.

• Customer problem resolution via the telephone
• Inbound consumer and client calls
• Word processing, including general correspondence and data entry
• Interface with customers regarding inquiries and complaints
• Effectively research internet for documentation to assist with verification requests
• Analyze credit files to determine cause of missing data, changes to credit data
• Hours 830-5 pst

Skills/Experience:

• Credit Experience
• Call Center Experience

Desired Skills:

• Must be PC literate with basic office skills.
• Basic typing (25 wpm)
• Possess effective written/verbal communication skills and strong customer service skills
• (a thorough - understanding of customer satisfaction.)
• Credit reporting, loan servicing, mortgage banking, and/or call center background

Education:

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.